Terms & Conditions

1. Introduction

Welcome to Sorento Capture. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases.

2. Product Information

We strive to provide accurate descriptions and images of all products. However, slight variations in color or design may occur due to differences in display settings and manufacturing updates.

3. Ordering and Payment

• All purchases are processed on a cash-on-delivery basis.
• Once an order is placed, you will receive a confirmation with the details of your purchase.
• It is your responsibility to provide accurate contact and delivery information to avoid any delays.

4. Shipping and Delivery

• We aim to deliver products within the estimated timeframe mentioned at checkout. However, unforeseen circumstances may cause delays.
• Delivery is available to select locations. If your area is not serviceable, we will notify you.
• Customers must be available to receive their orders at the time of delivery. If a delivery attempt fails due to unavailability, reattempting may take additional time.

5. Returns and Replacements

• If you receive a defective or incorrect product, you may request a replacement.
• The item must be in its original condition, unused, and returned with all packaging and accessories.
• To initiate a replacement request, contact us within the specified time mentioned in our return policy.
  
  

For any inquiries regarding these terms, please contact us at [email protected].